Privacy Statement

The Detroit Housing Commission is committed to protecting your privacy and developing technology that gives you a powerful and safe online experience. This Statement of Privacy applies to the Detroit Housing Commission Web site and governs data collection and usage.  By using the Detroit Housing Commission Web site, you consent to the data practices described in this statement.

Collection of your Personal Information


Our privacy and public records obligations are governed by applicable Michigan and Federal statutes and regulations.
 
The Detroit Housing Commission collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number.  The Detroit Housing Commission also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites.

There is also information about your computer hardware and software that is automatically collected by the Detroit Housing Commission. This information can include: your IP address, browser type, domain names, access times and referring Web site addresses. This information is used by the Detroit Housing Commission for the operation of the service, to maintain the quality of the service, and to provide general statistics regarding use of the Detroit Housing Commission Web site.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through a public message board provided by the Detroit Housing Commission, this information may be collected and used by others. Note: the Detroit Housing Commission does not read any of your private online communications.

The Detroit Housing Commission encourages you to review the privacy statements of Web sites you choose to link to from our Web site so that you can understand how those Web sites collect, use and share your information.  The Detroit Housing Commission is not responsible for the privacy statements or other content on Web sites outside of its Web site(s).

There is no legal requirement for you to provide any information at our Web site. However, our Web site will not work without routing information and the essential technical information.  Failure of your browser to provide nonessential technical information will not prevent your use of our Web site but may prevent certain features from working.  For any optional information that is requested at the Web site, failure to provide the requested information will mean that the particular feature or service associated with that part of the Web site may not be available to you.

Use of your Personal Information

The Detroit Housing Commission collects and uses your personal information to operate the Detroit Housing Commission Web site and deliver the services you have requested.  The Detroit Housing Commission also uses your personally identifiable information to inform you of other products or services available from the Detroit Housing Commission and its affiliates.  The Detroit Housing Commission may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

The Detroit Housing Commission does not sell, rent or lease its customer lists to third parties.  The Detroit Housing Commission may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you.  In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, the Detroit Housing Commission may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, or provide customer support.  All such third parties are prohibited from using your personal information except to provide these services to the Detroit Housing Commission, and they are required to maintain the confidentiality of your information.

The Detroit Housing Commission does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

The Detroit Housing Commission keeps track of the Web sites and pages our customers visit within our Web site, in order to determine what Detroit Housing Commission services are the most popular. This data is used to deliver customized content and advertising to customers whose behavior indicates that they are interested in a particular subject area.

The Detroit Housing Commission Web site will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on the Detroit Housing Commission or the Web site; (b) protect and defend the rights or property of the Detroit Housing Commission; and, (c) act under exigent circumstances to protect the personal safety of users of the Detroit Housing Commission or the public.

Use of Cookies

The Detroit Housing Commission Web site uses "cookies" to help you personalize your online experience.  A cookie is a text file that is placed on your hard disk by a Web page server.  Cookies cannot be used to run programs or deliver viruses to your computer.  Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page.  For example, if you personalize Detroit Housing Commission pages, or register with the Detroit Housing Commission Web site or services, a cookie helps us to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as addresses.  When you return to the same Detroit Housing Commission Web site, the information you previously provided can be retrieved, so you can easily use the Detroit Housing Commission features that you customized.

You have the ability to accept or decline cookies.  Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.  If you choose to decline cookies, you may not be able to fully experience the interactive features of the Detroit Housing Commission Web site.

Security of your Personal Information

The Detroit Housing Commission secures your personal information from unauthorized access, use or disclosure.  The Detroit Housing Commission secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure.  When personal information (such as a social security number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.
While we strive to protect our users' personal information and privacy, we cannot guarantee the security of any information you disclose online and you do so at your own risk. The Detroit Housing Commission’s commitment to data security does not extend to anything that is inherent in the operation of the Internet, and therefore beyond our control, and is not to be construed in any manner contrary to applicable law or governmental regulation.

Changes to this Statement of Privacy

The Detroit Housing Commission will occasionally update this Statement of Privacy to reflect company and customer feedback.  The Detroit Housing Commission encourages you to periodically review this Statement of Privacy to be informed of how the Detroit Housing Commission is protecting your information.


Contact Information


The Detroit Housing Commission welcomes your comments regarding this Statement of Privacy.  If you believe that the Detroit Housing Commission has not adhered to this Statement of Privacy, please contact the Detroit Housing Commission at webmaster@dhcmi.org.  We will use commercially reasonable efforts to promptly determine and remedy the problem.


DHC Properties Contact Us DHC Properties

Administrative Office

Hours of Operation:

Monday - Friday 9:00am to 4:00pm

1301 East Jefferson
Detroit, Michigan 48207

313-877-8000
313-877-8151 Fax
TYY/TDD 800-222-3679

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Assisted Housing (Section 8) Customer Service Center
Hours of Operation:

Monday - Friday 9:00am to 4:00pm

2211 Orleans
Detroit, Michigan 48207

313-877-8807
313-393-3229 Fax
TYY/TDD 800-222-3679

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